Return & Exchange

About us

I am Sophia LP, founder of Ropelie – the handmade house. Since childhood, I always dream of a magical world with beautiful princess dresses and live in a wonderful fairytale castle. When I have a little daughter, she inspired me to make my dream come true.

With the help of the Fairy Godmothers, Ropelie house is honored to provide a variety of gorgeous handmade dresses for flower girls, birthday, graduation, proms and many other special occasions. We use the highest quality material, fabric and decorations to design each dress unique, elegant and fantastic. The Fairy Godmothers also help to make accessories for all the little ones

We do custom-made dresses according to your measurements. Your little one(s) will have an amazing experience to feel like a real princess with true miracles. Once your enchanting princess (es) in Ropelie house’s fabulous dresses at the ball, all the eyes are for her.

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Return and exchange policy

To be eligible for a return, your item must be returned unworn, unwashed, undamaged, unused, and with all original tags attached and in its original packaging, including all items you got as a gift, if applicable.

To complete your refund, we require an official Cancellation, Return, Exchange request to be sent to ropeliehouse@gmail.com

Please do not send your purchase back without prior notification.

– You may return ordered items in original conditions, unworn with all tags within 14 days upon receipt.
– You are responsible for the shipping cost back to us.– Please send us the tracking number of the returned item. We cannot accept your Return or Exchange Request without the tracking number.
– Shipping cost will be not refundable.

After we have inspected your returned package and if all the requirements are met you would be getting the refund immediately.

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