Return & Exchange

RERURN AND EXCHANGE POLICY

To be eligible for a return, your item must be returned unworn, unwashed, undamaged, unused, and with all original tag attached and in its original packaging, including all items you got as a gift, if applicable.

To complete your return, we require an official Cancellation, Return, Exchange request to be sent to ropeliehouse@gmail.com

Please do not send your purchase back without prior notification.

  • You may return ordered items in original conditions, unworn with all tags within 14 days upon receipt.
  • You are responsible for the shipping cost back to us.– Please send us the tracking number of the returned item. We cannot accept your Return or Exchange Request without the tracking number.
  • Shipping cost will be not refundable.

    After we have inspected your returned package and if all the requirements are met you would be getting the refund immediately.

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